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Toronto Epilogue Funerals FAQ

What is Epilogue Funerals?

Epilogue Funerals is a leading Ontario provider of funeral planning and concierge services to prepare for and deal with all issues surrounding the death of an individual.

What are Epilogue's Funeral Consulting services?

As your funeral consultants, we provide services personalized to meet your needs and requests. At Epilogue Funerals, our concierge services are provided by our team of highly trained, knowledgeable consultant. They are dedicated to ensuring that Epilogue Funerals clients and their families receive the necessary assistance to prepare for and deal with all aspects of a funeral.

My loved one just died. Now what do I do?

If the death is unanticipated, call 911. The police will take appropriate steps depending upon the situation. In the case of a non-suspicious death of an apparently healthy individual, the police call the State Medical Examiner’s office and await instructions. If the death was suspicious in nature, then the Medical Examiner will most likely order an autopsy.

What happens at or near the time of death? How and when are Epilogue services delivered?
  1. The family contacts Epilogue Funerals.
  2. One of our licensed Funeral consultant is assigned to the family to provide 24 hour assistance throughout the funeral process.
  3. Toll-free phone conferences can be scheduled for geographically dispersed family members who want to participate in the funeral planning process.
  4. A personalized funeral plan is confirmed if the client has made plans in advance. If the client has not made plans, we will help the family create a personalized funeral plan.
  5. An Epilogue Funerals consultant researches prices for funeral products and services.
  6. Pricing information is presented to the family in an easy to understand format.
  7. An Epilogue Funerals consultant will negotiate prices with local funeral homes.
  8. An Epilogue Funerals consultant communicates the plan to the funeral home, removing the family from a sales-focused environment.
  9. Our team helps you implement the plan to ensure your peace of mind
Is Epilogue Funerals affiliated with any funeral home(s)?

No. Epilogue Funerals is not directly or indirectly associated with any funeral service providers, we do not sell funeral goods or services, nor do we profit from your decision-making. Our sole purpose is to provide the information you need to make a well-informed decision.

How much does a funeral cost?

According to the National Funeral Directors Association, the median cost of a funeral and burial is $7,181. The final cost depends on a variety of factors, including what services you want and which merchandise (flowers, casket, etc.) you buy. We will work with you to give you the funeral you want within your budget.

What does cremation cost?

The NFDA reports that the median cost of a funeral with viewing and cremation is $6,078. However, we have simple packages starting at $1,295. As with funerals, the final cost depends on the service and merchandise that you desire. Again, all of our prices can be found on our website.

Will an Epilogue Funerals consultant do comparison price shopping for my family at the time of death?

Yes. Epilogue’s Funerals consultants  understand how funeral products and services are priced, and will present information in an easy-to-understand format.

How does a consultant help my family if I die before I take the time to complete the Planning Guide?

Epilogue’s Funeral consultant  will work with your family to understand your wishes and create a personalized plan. Epilogue Funerals provides the ability to discuss available options with multiple family members at the same time via a toll-free conference line.

Can an Epilogue Funerals consultant help my family if I die away from home?

Yes. Epilogue Funerals consultants  know how to help your family with this type of circumstance and can quickly help them make the necessary decisions.

Will an Epilogue Funerals consultant come to my home?

No. Epilogue’s Funerals consultant  work exclusively with you and your family over the phone – Epilogue’s Funerals consultant  are available toll-free, 24 hours a day, 365 days a year. Upon request, a meeting in a public place could be arranged for the protection of both, you and our staff members.

Does Epilogue Funerals assist with funeral expenses?

Epilogue Funerals can help families manage to a budget and depending on the circumstances may assist an insurance partner with an expedited claim payment. However, Epilogue Funerals never directly handles funds or pays funeral expenses.

How can a consultant help my family if the cost of my funeral is greater than the value of my life insurance policy?

Epilogue’s Funerals consultant  understand how to locate and select funeral products and services that will fit any budget and still produce a thoughtful and meaningful funeral.

Who makes the funeral arrangements?

The person who has legal authority to authorize the funeral service, such as an executor or designated next of kin, makes the arrangements. Immediate family members and close friends may want to help. However, the person who authorizes the service accepts financial responsibility for the arrangements.

Does the funeral home handle cemetery arrangements?

If a burial plot has not been purchased, the person making the arrangements will have to work with the cemetery to purchase a burial or entombment space. Some funeral director can make these arrangements on behalf of a family.

Can you have a funeral if you’re cremated?

Just because someone is cremated does not mean that the family cannot have a viewing and funeral service. All of the customs and ceremonies associated with a traditional funeral can still be performed prior to the cremation taking place. For these occasions, we offer economical cremation caskets and rental caskets.

I've outlined my wishes in my Will. Isn't that good enough?

A Will is very important, but it is not a good place to outline your wishes for your funeral. In many cases, the deceased’s Will cannot be located or read in time for the funeral. With Epilogue’s Funerals services, any decisions you’ve made about your funeral are never more than a phone call away.

When can I contact Epilogue Funerals? At the time of need or in advance?

Epilogue’s Funerals services can be purchased in advance or at the time of need. If you don’t know where to start, it’s overwhelming for you, you do not have the time or are frustrated with the process, please call us immediately. We can help you from start to finish or continue from where you are now.

Why do I need Epilogue Funerals to help me compare funeral prices?

A consumer can compare funeral prices however the average consumer typically doesn’t know what questions to ask and price lists are often difficult to interpret. To further complicate matters, complex decisions must be made under duress and in a short time frame.

Epilogue Funerals Sr.consultant are all licensed funeral directors who are familiar with the decisions a typical family will face and they will use their experience to help navigate the family through the funeral process in an unbiased manner.

How much money will I save using Epilogue Funerals?

Epilogue Funerals makes no guarantee regarding the amount of money the average family will save. However, Epilogue Funerals does guarantee that we can show families how to stay within their budget, which typically results in spending thousands of dollars less than they would have. See Client Stories for more details.

Do I need a death certificate?

Official death certificate copies are typically required for multiple legal purposes, including:

  • Notifying Social Security
  • Notifying insurance companies (life insurance, vehicle insurance, etc.; 1 for each policy held)
  • Notifying mortgage and/or title companies (1 for each property or company)
  • Notifying banks, credit card companies, and/or investment companies (1 for each account)
  • Applying for Veterans benefits, if your loved one was a Veteran
  • Changing vehicle registration and/or titles
  • Probating an estate.
What is estate planning?

When someone passes away, his or her property must somehow pass to another person or institution.  A proper estate plan involves strategies to minimize potential estate taxes and settlement costs, as well as coordinate what would happen with your home, investments, businesses, life insurance, employee benefits (such as a 401k plan), retirement assets and other property in the event of death or disability.  Important, basic estate documents include revocable trusts, wills, financial powers of attorney, medical directives, living wills and beneficiary designation forms for retirement accounts and life insurance policies.

What is probate?

Probate is a legal process that takes place after someone dies. It includes:

  • Proving in court that a deceased person’s will is valid (usually a routine matter)
  • Identifying and inventorying the deceased person’s property
  • Having the property appraised
  • Paying debts and taxes, and distributing the remaining property as the will (or state law, if there’s no will) directs.

Typically, probate involves paperwork and court appearances by lawyers. The lawyers and court fees are paid from estate property, which would otherwise go to the people who inherit the deceased person’s property.

If you have any other questions, our Epilogue Funerals consultants will be happy to answer them. Just call us at 416.551.7272 or email us at